JOB SUMMARY
Responsible for being the liaison between the IT Department and the Business Process owners for the maintenance and enhancement of the Company’s financial systems application. Responsibilities include working with the Business Process Owners to document business processes and identify opportunities for process improvements as they relate to the use of the financial system and other IT systems. This position will be the subject matter expert on the financial system application and will gather requirements from Business Process Owners, prepare and present the business cases for system enhancements and work with the IT Department to implement solutions on behalf of the Business Process Owners. This position will also be responsible for assisting the IT Help Desk with resolving system issues, working with the Accounting Department to maintain the security and approval workflow architecture, and working with Training personnel to train users and maintain financial system user manuals and training videos.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Prepares process documentation
• Gathers requirements from Business Process Owners
• Prepares and presents cost/benefit analysis for system solutions
• Provides IT Help Desk assistance with resolving system issues
• Maintains financial system security and approval workflow architecture
• Performs audits of system user setup
• Trains associates
• Maintains System User Manuals
• May perform other duties and responsibilities as assigned

*MANAGEMENT & SUPERVISORY RESPONSIBILITIES
*

• Typically reports to Management. Direct supervisor job title(s) typically include: VP Financial Reporting
• Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management)

JOB QUALIFICATIONS: Essential Skills, Abilities and Example Behavior(s)

• BE ANALYTICAL: Able to effectively gather all relevant information; Able to identify key issues; Able to qualitatively and / or quantitatively process data; Able to identify relationships, draw logical conclusions and interpret results for use in decision-making .
• BUILD EFFECTIVE TEAMS: Able to promote team cohesiveness, cooperation and effectiveness; Able to actively seek the ideas and help of others, and contribute own ideas and actions to achieve team goals; Able to consider feelings and needs of others when working together to meet common goals .
• ORGANIZE: Able to assemble appropriate resources (people, funding, material, support) to get things done; Able to manage multiple activities simultaneously to accomplish goals; Able to schedule and coordinate work of others; Able to establish efficient work procedures to meet objectives; Able to form the right structures and teams to enhance productivity .
• DELIVER QUALITY RESULTS: Able to deliver top quality service to all customers (internal and external); Able to ensure all details are covered and adhere to company policies; Able to strive to do things right the first time; Able to meet agreed-upon commitments or advises customer when deadlines are jeopardized; Able to define high standards for quality and evaluate products, services, and own performance against those standards .
• THINK STRATEGICALLY: Able to see the “big picture” and be future-thinking; Able to anticipate future trends and consequences accurately; Able to take a broad perspective; Able to create a vision of organizational objectives; Able to make decisions based on long-term company goals .
• DEMONSTRATE SOUND JUDGMENT: Able to make appropriate decisions and has the vision to understand their impact; Able to use factual information to develop logical assumptions; Able to examine alternatives and consider resources, constraints and risks before committing to action .
• MANAGE CHANGE: Able to make a point to understand the change; Able to promote the benefits of change and develop systems and procedures to effectively implement change; Able to consider the business and human impact of change .
• SPEAK COMPETENTLY: Able to speak clearly and concisely; Able to use appropriate vocabulary for the audience; Able to get point across unambiguously and check for understanding.
• LISTEN: Able to actively listen and convey understanding of the comments and questions of others; Able to understand the situations, viewpoints and feelings of others before expressing own view.
• ADVANCED COMPUTER USER: Able to use required software applications to produce correspondence, reports, presentations, electronic communication, and complex spreadsheets including formulas and macros and/or databases. Able to operate general office equipment including company telephone system.

JOB QUALIFICATIONS: Education & Experience Requirements

• Bachelor’s degree in Finance, Accounting or IT required; MBA / CPA preferred but not required.
• 4-6 years of relevant experience required
• Financial systems experience and certification preferred (e.g., Microsoft Dynamics AX 2009)
• Possess math skills sufficient to perform required duties
• Or an equivalent combination of education, training or experience

PHYSICAL REQUIREMENTS

• Ability to sit at a desk and use a computer for up to 8 hours a day; Ability to use hands and fingers to type on a keyboard and use a mouse to navigate; Vision sufficient to view small details on a computer monitor
• Ability to stand and walk up to 8 hours a day; ability to stoop, bend and lift boxes weighing up to 50 lbs.
• Ability to hear and verbally communicate using a telephone handset and/or connected headset device

WORKING CONDITIONS

• Regular business hours. Some additional hours may be required.
• Travel requirements: Less than 10%
• Climate-controlled office environment during normal business hours.
• May be subject to pre-employment criminal background check and/or drug screening as well as random drug screenings in accordance with company policy

Job Type: Full-time

Required experience:

• Microsoft Dynamics AX: 4 years

Required education:

• Bachelor’s